As a national healthcare services provider. we have a wealth of knowledge and expertise in the delivery of complex care to individuals in their own homes and within the community.

We work extensively with CCGs in England and Local Health Boards in Wales. We use our extensive knowledge and expertise of social and clinical conditions to deliver high quality, safe and consistent services to all clients.

We have embraced the NHS’s ‘6 Cs’, which support our philosophy in delivering care. We put these principles at the heart of our care delivery and on-going management whilst continuing to provide physical, emotional and social support to our clients.

We deliver services to adults, children and young people who have the conditions that include the following*:

• Long-Term Conditions
• Palliative/End-of-Life Care
• Home Ventilation and Respiratory
• Brain Injuries
• Spinal Injuries
• Learning Disabilities
• Mental Health
• Rehabilitation
• COPD (Chronic obstructive pulmonary disease)

*this list is not exhaustive

We have a reputation for providing high levels of support to commissioners of care and their service users. Some of our clients are in receipt of dual funded packages, either privately funded, case management settlements or personal health budgets. Our service is flexible and responsive. We can provide clients with additional needs the support they require either on a short term or long term basis and accommodate their changing medical needs.

To discuss any current, new or prospective care packages please contact our Care Service Managers team.

We currently work with many major case management companies and personal injury law firms. We provide our specialist evidence-based care and support packages to adults, children and young people who have sustained injuries as a result of accidents or medical negligence.

With teams throughout England and Wales we can provide quotations and arrange assessments at short notice. We have extensive experience understanding the needs of clients and recommending the best care available for them.

We receive referrals from case managers who present clients with a variety of conditions including but not limited to:

• Brain Injury (ABI and TBI)

• Spinal Cord Injury (SCI)

• Cerebral Palsy

• Asbestosis related diseases

The unique needs of every client referred to us requires tailored support. In many cases, we provide care for many years whilst some clients require short-term, flexible care. Here are some of the broad types of care packages we provide to people in their homes:

• Extensive complex healthcare packages

• Personal assistance and social care packages

• Rehabilitation support packages

When we arrange care, support and rehabilitation packages we focus on the individual needs and preferences of your client to find the right healthcare staff for them. We also work with the client’s relatives to introduce care in a way which supports family life.

We will provide you, as the case manager, with accurate and timely information in a format that can be easily included in reports and recommendations that you may be making on behalf of your clients.

To discuss any current, new or prospective cases please contact our Care Service Managers team.

Personal Injury & Medical Negligence Clients

Providing complex healthcare, rehabilitation and social care packages to clients who have sustained personal injuries, at the beginning or during the litigation process, can have different needs compared to our more traditional continuing healthcare clients.

Therefore we have specifically developed our services for individuals affected by personal injuries and managed by case managers and personal injury deputies. These services are available across England and Wales coordinated by our regional office teams.

To discuss any current, new or prospective cases please contact our Care Service Managers team.